Mistakes Can Cost
Besides running a WAHM website and a stamping business, I also run a custom embroidery business (see my links at the bottom if you are interested). One of the items I sell are embroidered sports towels. These towels are smaller than hand towels and are embroidered with sports figures and can be personalized.
Well, I recently ran out of the towels and needed to reorder. Instead of double checking the item number from my previous order I just ordered the “Spirit Towel” from the catalog. Imagine my surprise when a lower quality towel arrived at my doorstep! I was furious at the company! How dare they send me a lower quality towel!
After a little research, I found that it was my mistake and not the wholesaler. I should have ordered a different product – “Fingertip Towel.” I called the wholesaler and they will take back the first order, but I have to pay shipping and a $5.00 restocking fee.
Moral of the story — ALWAYS double check before you order!! Even if you think you are ordering the same item as before – check old invoices.
http://www.momswithaspine.com
http://stampedsilly.stampinup.net
http://www.stitchedsilly.com