Alpine Access is a provider of customer service solutions. Alpine hires agents to work in behalf of other companies. Alpine expect their customer service agents to be professional and they have the following requirements:
- Motivated and Professional with a pleasant phone presence.
- Quiet and professional environment during work periods.
- A personal computer with the following requirements: Windows 2000, XP (Home, Professional, Media Edition) or Vista (all versions), Pentium II 300 MHz or faster processor 600MB free hard drive space, 256 MB RAM, Internet Explorer 6.xSP1 or later, antivirus software with current and updated virus definitions, and installed anti-spyware software.
- High-speed internet service. The service must have a bi-directional speed of 128K or more and can not be wireless or satellite. If you have a wireless connection within your home only, that is acceptable.
- Must be able to use the Internet and be on the phone at the same time. Can not use a cell phone or IP phone. The telephone must be a corded phone (not cordless, cellular, wireless, or VoIP (such as Vonage, AT&T, CallVantage). You must disable call waiting during work periods.
- A corded headset with a noise-canceling microphone. The headset must be corded and plug into a corded telephone to allow you to work hands-free.
You can apply to be an agent online at their website. After submitting an application, and provided that you meet the requirements, you will be given a Pre-Interview Screening. Alpine will access your technical skills and tell you more about the opportunities. If you qualify and there are open positions, Alpine will provide training. Training is done by conference call or online and you will get paid for attending training.
There is no fee to become an Agent with Alpine.